Developer API GET /api/recipes actions failing with 500 errors

Incident Report for Workato ANZ

Resolved

After further monitoring, this issue is now considered resolved and customers should no longer experience 500 responses for Developer API GET /api/recipes requests. If you continue to experience any issues, please contact Workato Support at support.workato.com.
Posted Oct 02, 2025 - 13:52 UTC

Monitoring

Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.
Posted Oct 02, 2025 - 12:02 UTC

Identified

We are aware that customers with incomplete recipes (no triggers specified) are experiencing HTTP 500 errors when calling the GET /api/recipes developer API endpoint. We have identified the underlying cause of the incident and we are working to take remediating steps. We will provide more updates shortly. As a workaround, such recipes can be modified or removed if they are no longer necessary.
Posted Oct 02, 2025 - 09:31 UTC