Sage Intacct Connector Session Timeout Errors

Incident Report for Workato AU

Resolved

Our team has taken remediation steps, and this incident is now resolved. Recipes using the Sage Intacct connector should no longer experience "Session timed out" errors. However, customers who continue to see this error may need to reconnect their Sage Intacct connections. If you continue to experience any issues, please contact Workato Support at support.workato.com.

Posted Aug 13, 2025 - 09:36 UTC

Update

We are continuing to work on a fix for this issue.

Posted Aug 13, 2025 - 08:14 UTC

Update

We continue working on the fix and will share more information soon.

Posted Aug 13, 2025 - 06:30 UTC

Identified

We have identified the issue causing "Session timed out" errors in the Sage Intacct connector and are actively working to resolve it. We will share further updates as soon as possible.

Posted Aug 13, 2025 - 05:47 UTC