Chat Support Unavailable

Incident Report for Workato ANZ

Resolved

The issue has been resolved. Chat support is now loading and operating normally. Thank you for your patience.

Posted Oct 20, 2025 - 09:42 UTC

Identified

We're experiencing issues with our chat support where the chat interface is stuck on loading and not appearing. This is due to an ongoing incident with our chat provider, Intercom. Our team is monitoring the situation closely. In the meantime, you can reach our support team via support@workato.com or via our ticket portal https://support.workato.com/. We'll update you as soon as chat support is restored.

Posted Oct 20, 2025 - 07:22 UTC